Password Reset
To submit a support ticket for a password reset:
- Click here to open to the help desk home screen in a new tab.
- Sign in by clicking on the tab in the upper right corner of the screen. If you are already signed in, go to step 3.
Note: If you have not used the help desk previously, you will need to click 'Sign Up' and create a new account
- Click on the New Ticket tab in the upper right corner of this screen
- Make the subject line "Password Reset"
-
Provide the following information:
Full Name:
Employee # / NUID (if applicable):
Email address:
6. Click "Submit"
A support rep will reach out to you with return information by email within 48 hours. Please check your email spam folder if you have not received a response in that time.
*Please note this only applies to users who still have BHMT provided licenses.